We are so excited that you’re serving at this year’s Westover Field of Lights. Your time and energy are making a huge impact on our San Antonio community as we share the message of Christmas and the hope of Jesus.
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DREAM TEAM ROLES & DESCRIPTIONS
Cashier Your role as a Cashier is to utilize the iPad register in entering guest purchases and receiving payment. This team will provide cashiers for both the Concessions and Merchandise areas so those serving in this role may be working outside during the event.
All Dream Team members must be at least 18 years of age and cash-handling trained.Check-In Host You’re the warm welcome that sets the tone! As a Check-In Host, you’ll help guests begin their Field of Lights experience with ease and joy. You’ll greet guests, scan tickets, answer registration questions, and count guests as they enter. This role requires the Dream Team member to use their personal smartphone to download and navigate the Eventbrite app to scan tickets.
All Dream Team members must be at least 16 years of age.Concessions Food Handler Your role as a Concessions Handler/Runner is to assist cashiers with fulfilling orders by retrieving food and drinks for guests.
All Dream Team members must be at least 15 years of age.Concessions Food Prep/Cook Your role as a Food Prep/Cook is to assist the kitchen with food preparation and cooking as needed during shift. Arrival time will be one hour before normal Dream Team start time.
All Dream Team members must be at least 16 years of age.Costume Characters Your role as a Costume Character is to bring high-energy fun, take photos with families, and create memorable experiences for all guests. Costume sizes vary; preferred height is 5′ – 5’8″.
All Dream Team members must be at least 14 years of age.Dream Team Care Your role as a Dream Team Care member is to assist with Dream Team check-in and care; ensuring all who are serving know their assignment and are connected with their appropriate team. Assist with meals and ensure snacks and drinks are replenished as needed. Arrival time will be one hour before normal Dream Team start time.
All Dream Team members must be at least 16 years.Game Attendant Your role as a Game Attendant is to bring fun through field games and personal interactions. Dream Team members will assist with implementing games in a fun, efficient manner.
All Dream Team members must be at least 14 years of age. Ages 11-13 may serve together with a parent in the Fun Zone.Greeter You’re the first smile guests see! As a Greeter, you’ll help every guest feel welcomed, seen, and celebrated from the moment they arrive to the moment they leave. You’ll be stationed at key entry and exit points and high-traffic areas throughout the grounds to greet guests, answer questions, and provide directions to Field of Lights attractions. You’ll also help spread the joy of giving by collecting and organizing non-perishable food and toy donations at designated drop-off points.
All Dream Team members must be at least 16 years of age.Grounds Support Team Your role as Grounds Support Team member is to assist in maintaining an aesthetically pleasing and functional outdoor space for guests. Duties may include emptying trash cans around the grounds & restrooms and restocking supplies.
All Dream Team members must be at least 18 years of age.Lightshow Line Coordinator You help create a safe, wonder-filled Christmas experience! As a Lightshow Line Coordinator, you’ll help manage the line leading into the Field of Lights walking path and count guests as they enter. Your calm, friendly presence helps keep guests moving safely and ensures a smooth, enjoyable experience for everyone.
All Dream Team members must be at least 16 years of age.Parking Lot Attendant Parking Lot Attendants help create a safe and welcoming first impression for every guest. Depending on the assignment, an attendant may direct traffic flow, guide vehicles to designated parking areas, or safely transport guests between the parking lot and event entrance using a cart. Dream Team members should demonstrate strong communication skills, attentiveness to safety, and a commitment to exceptional guest care. Arrival time will be one hour before normal Dream Team start time.
All Dream Team members must be at least 18 years of age.Prayer Team Prayer Team members extend the heart of Jesus by offering a short and simple prayer as they exit the light path. This role requires brief video and/or email training prior to the event.
All Dream Team members must be at least 18 years of age and actively serving in a ministry or have attended Love People.Tear Down Your role as part of the Tear Down team is to assist with tearing down the props and other equipment, assist with moving items to designated storage, and any other tasks assigned by team leads.
Shift for Tear Down is on December 20th from 8:00 AM to 3:00 PM. All Dream Team members must be at least 16 years of age.
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DREAM TEAM SCHEDULE
Your start time depends on the day you’re serving.
Please allow extra time to park and check-in.Thursday
6:00 PM Dream Team Start Time
6:15 PM Dream Team Huddle
7:00 PM Event Doors Open
9:00 PM Approximate End TimeFriday
6:00 PM Dream Team Start Time
6:15 PM Dream Team Huddle
7:00 PM Event Doors Open
10:00 PM Approximate End TimeSaturday
6:00 PM Dream Team Start Time
6:15 PM Dream Team Huddle
7:00 PM Event Doors Open
9:00 PM Approximate End TimeSunday
5:00 PM Dream Team Start Time
5:15 PM Dream Team Huddle
6:00 PM Event Doors Open
9:00 PM Approximate End Time
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DREAM TEAM FAQ
Answers about parking, transportation, check-in, weather, clothing, food, and schedule changes
What time should I arrive?
Please arrive by the Dream Team start time listed under the Schedule tab on the Dream Team Central webpage. Be sure to allow extra time for parking and check-in before your team meets.Where does the Dream Team park?
Enter through Raba Drive or West Entrance and follow signs for Dream Team parking.How do I get from Dream Team parking to the Sports Complex?
Golf carts will be available to transport Dream Team volunteers to and from the Westover Sports Complex before and after the event.Where do I check in?
Dream Team Check-In is inside the basketball court gates. Pick up your Dream Team Lanyard and connect with your team.What should I wear?
Wear casual, comfortable clothing and shoes. Most Dream Team roles are outdoors, so dress for the weather and consider layers. Festive Christmas attire is welcome.Will dinner be provided?
Yes. A light dinner is provided before the event. Snacks and drinks are also available in the Dream Team area.Will I get a break?
Yes. Your team lead will let you know when it is time for your break.Can my Dream Team assignment change?
Yes. If additional support is needed in certain areas during the event, you may be asked to serve in a different role. Thank you in advance for your flexibility and willingness to help where needed.Can my child serve with me?
Yes. Children ages 11-13 may serve together with a parent as game attendants in the Fun Zone. Dream Team ages 14 and older may serve as game attendants in the Fun Zone without a parent.What happens if the weather is bad?
In the event of bad weather, decisions will be made by 4PM on the day of the event. You will be notified by text message.What if I signed up but can no longer serve?
If you’re unable to serve, please let us know as soon as possible. Two days before the event, you’ll receive an RSVP text message. Simply reply “DECLINE” if you can no longer serve. You may also notify us by contacting your team leader or emailing [email protected]Can I sign up to serve on the day of the event?
Yes. Please visit the check-in table inside the basketball court and we will help you find a Dream Team role.Who do I contact if I still have questions?
Please contact your team lead or email [email protected]Thank you! Your time and heart make Westover Field of Lights possible.
We are grateful for you!!!
Thank you for your commitment to serving the city of San Antonio as we share the story of Christmas and the hope of Jesus through Field of Lights. We couldn’t do this without you! Please take some time to watch the video below. This will answer all your questions about parking, arrival times, food, and more.
Gracias por tu compromiso de servir a la ciudad de San Antonio mientras compartimos la historia de la Navidad y la esperanza de Jesús a través de Field of Lights. ¡No podríamos hacerlo sin ti! Tómate un tiempo para ver el video a continuación. Esto responderá a todas tus preguntas sobre el estacionamiento, los horarios de llegada, la comida y más.
We also want to share an exciting opportunity with you! Westover Field of Lights is partnering with San Antonio Food Bank and Bill’s Elves Toy Drive to make a greater impact on our community. We want you to help us lead the way, as we’re asking attendees to bring unwrapped toys and non-perishable food items to the event. On the day you’re scheduled to serve, please bring one of the above items to donate to our Food & Toy Drive. Thank you in advance for your generosity. We are so excited to see its impact on San Antonio’s families.
¡También queremos compartir contigo una oportunidad emocionante! Westover Field of Lights se está asociando con el Banco de Alimentos de San Antonio y Bill’s Elves Toy Drive para tener un mayor impacto en nuestra comunidad. Queremos que nos ayudes a ser de ejemplo, ya que les pedimos a los asistentes que traigan juguetes sin envolver y alimentos no perecederos al evento. El día que estás en horario para servir, puedes traer alguno de los artículos mencionados para donar a nuestra colecta de alimentos y juguetes. Gracias de antemano por tu generosidad. Estamos muy emocionados de ver tu impacto en las familias de San Antonio.
Sign Up Today
We can’t thank you enough for giving your time, energy, and heart to make this event special. Every smile, every kind gesture, and every moment you serve helps us share joy, hope, and the message of Christ with thousands of people.
You are the heart and hands behind the lights — and we are so grateful.
Let’s make this year’s Field of Lights unforgettable. Merry Christmas!